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Information & Amenities

Shangri-La Hotel - Kuala Lumpur

Located in a downtown business and shopping district, the 28-story hotel offers a range of dining and recreation options. Guests can swim in a 20-meter (65-foot) outdoor lap pool, play tennis on the hotel's court (surcharge), or work out in a fitness center with an aerobics studio (surcharge), saunas, and steam rooms. Spa treatment rooms provide massage and traditional therapies (surcharge).

Guests choose from seven restaurants and bars, including a Cantonese restaurant modeled after China’s Forbidden City, a fine-dining French restaurant, a lobby lounge featuring live music, and an English-style pub. Room service is available 24 hours, and a poolside terrace serves beverages and light fare.

High-speed wireless Internet access (surcharge) is available in the lobby and meeting spaces, and a business center provides a reference library, computers with high-speed Internet access, secretarial services, and shipping; fees apply. The hotel's pillarless Grand Ballroom accommodates 1,800 guests, with audiovisual equipment and event catering available.


  • Swimming pool - outdoor
  • Poolside bar
  • Swimming pool - children's
  • Spa services on site
  • Spa tub
  • Massage - treatment room(s)
  • Steam room
  • Sauna
  • Concierge desk
  • Complimentary newspapers in lobby
  • Health club
  • Room service (24 hours)
  • Coffee shop or café
  • Bar/lounge
  • Restaurant(s) in hotel
  • Parking (free)
  • Self parking
  • Limo or Town Car service available
  • Parking garage
  • Meeting rooms (small groups)
  • Banquet facilities
  • Ballroom(s)
  • Exhibit space
  • Business center
  • Conference room(s)
  • Event catering
  • Audio-visual equipment
  • Cell phone/mobile rental
  • Secretarial services
  • Business services
  • Computer rental
  • Internet access in public areas - surcharge
  • Internet access - wireless
  • Internet access in public areas - high speed
  • Express check- in
  • Safe-deposit box - front desk
  • Porter/bellhop
  • Express check-out
  • Doorman/doorwoman
  • Security guard
  • 24-hour front desk
  • Multilingual staff
  • Number of rooms: 701
  • Number of floors: 28
  • Hair salon
  • Gift shops or newsstand
  • Currency exchange
  • Beauty services
  • Medical assistance available
  • Dry cleaning service
  • Pool table on site
  • Shoe shine
  • Coffee in lobby
  • Air-conditioned public areas
  • Elevator/lift
  • Umbrella
  • Wedding services
  • Airport transportation (surcharge)

Rooms

The 701 guestrooms offer flat-screen TVs with complimentary premium channels, high-speed wireless Internet access (surcharge), and laptop-compatible safes. Other amenities include minibars, refrigerators, and complimentary bottled water. Marble bathrooms have telephones, scales, bathrobes, and slippers. Complimentary nightly turndown service includes fruit baskets and chocolates.

In-Room Features

  • Internet access - high speed
  • Internet access - wireless
  • Premium TV channel(s)
  • Cable/satellite TV
  • Hypo-allergenic bedding available
  • Air conditioning
  • Complimentary newspaper
  • Blackout drapes/curtains
  • Internet access - surcharge
  • Multi-line phone
  • Voice mail
  • Bottled water in room (complimentary)
  • Refrigerator
  • Minibar
  • Coffee/tea maker
  • Microwave (on request)
  • Wake-up calls
  • Housekeeping
  • Turndown service
  • Bathroom telephone
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • Makeup mirror
  • Massage - available in room
  • Sewing kit
  • Slippers
  • Separate bathtub and shower
  • Bathroom scale
  • Extra towels/bedding in room
  • Child care (in room, surcharge)
  • Electronic/magnetic keys
  • Welcome amenities
  • Iron/ironing board
  • In-room safe (accommodates laptop)
  • Clock radio
  • Desk
  • Rollaway beds
  • Cribs (infant beds) available
  • Smoking rooms

Located Near

KL Tower - 1 km (0.5 mile)
Petronas Twin Towers - 3 km (2 miles)
Lake Gardens - 6 km (3.75 miles)
National Museum - 6 km (3.75 miles)
Planetarium - 15 km (9.25 miles)
National Zoo - 20 km (12.5 miles)
Batu Caves - 30 km (18.5 miles)
Genting Highlands - 50 km (31 miles)

Kuala Lumpur International Airport (KUL): Approximate driving time is 45 minutes and distance is 48 km (30 miles).

Getting there: Taxis (more than $36) and hotel limousines ($53) provide transport between the airport and the hotel. Guests can also take a train to Kuala Lumpur Sentral for $10, then take a taxi to the hotel for $5. Rental cars are available online. All prices are subject to change.

Getting around: Taxis are plentiful in the area, and the subway and monorail systems, located within three blocks of the hotel, provide easy access to many parts of the city.

Policies

Extra person charges may apply and vary depending on hotel policy.
Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in. Special requests made via this Web site cannot be guaranteed and may incur additional charges.

  • Pets not allowed
  • Check-in time is 2 PM
  • Check-out time is Noon

Address

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11 Jalan Sultan Ismail

Kuala Lumpur, Wilayah Persekutuan 50250

Malaysia

Nearest major airport:

Kuala Lumpur, Malaysia (KUL-Kuala Lumpur Intl.)

Area:

Golden Triangle, Kuala Lumpur, Malaysia